VINA is an AI-powered booking, customer connection, and business management platform specifically designed for the beauty, wellness, and spa industries. The platform serves as a bridge between clients and service providers, aiming to be the "go-to platform to book trusted beauty & wellness services across Finland".
For businesses, VINA operates as an all-in-one hub that offers:
- Customer Acquisition and Matching: Using an AI-powered system to pair businesses with high-potential clients 24/7.
- Operational Management: Providing tools for smart scheduling, instant booking, and team management (with role-based access for up to 10 user accounts per location).
- Client Retention: Integrated CRM features, two-way messaging, smart reminders, and automated gift cards to build customer loyalty.
- Analytics and Growth: Real-time analytics, revenue management tools, and a profile branding suite to track performance and increase visibility.
The business model is a hybrid pricing structure: a fixed subscription of 20 EUR/month per location combined with a 3% commission on completed orders (where a client has booked, used, and paid for the service).
Getting Started: Account Registration & SetupBuilding Your VIP Marketplace ProfileMastering Booking & SchedulingClient Connection & CRMManaging Your Team & OperationsTracking Performance & Revenue